Terms of use


General Conditions of Sale These general conditions of use determine all the rules applicable to any consultation of the information accessible on this site. Any user of the site is informed of these general conditions, accepts them and acknowledges complying with them in good faith.
Who are we? Created by a French Pharmacy Doctor, Mondial Pharma is the leader in online sales specializing in nutritional supplements and cosmetics.
Mondial Pharma offers easy access to nutritional and cosmetic documentation on the best-selling products at affordable prices. discount. Users can find practical and scientific information on each product description and packaging. We strive to constantly improve both the content and the use of the site
The site is regularly updated with new products bringing scientific innovations. For the sake of pharmaceutical rigor, we select the most effective products by controlling their quality.
Our motto is to facilitate your choice for high quality effective products at discount prices according to your criteria. Do not hesitate to contact us, we will answer all your questions precisely and quickly.

User: Any Internet user connected to this site, with or without a password.
Services: All information, content, applications, on this site.
Online drugstore: Sale of cosmetic products and nutritional supplements.
Services: All services specifically accessible on Site for the sale of parapharmaceutical, cosmetic and nutritional products.
Responsible of the site: director of the publication of the site.

Services provided on

Nature of the services
The site provides its users with a set of evolving services, including:
- Documentary bases on the products sold
- Access to the range of products sold on the site.

Access to services
The information provided on the site is accessible without any prior registration by the user. The use of these services nevertheless remains subject to these general conditions The user agrees to provide accurate, up-to-date and complete information, to update them for himself or the company which represents, as required in all forms on the website. The use of these services nevertheless remains subject to these general conditions.

Rules for using the services
The user must use the site in compliance with the legislation in force and the rights of third parties.

Editorial content

  1. The information provided by is for information only. Mondialpharma cannot guarantee and cannot be held responsible for the accuracy and timeliness of the information published on its site.
  2. Some countries may charge customs fees or even seize shipments. In this case we do not refund the goods unless they are returned to us intact. The validation of the order form will imply the final and irrevocable agreement of all the general conditions of sale. It is unequivocal that the user can consult these general conditions at any time and freely.

Letter to Subscribers

The user will have the possibility by registering to receive the letter to subscribers (information on new products, scientific news, promotions). All he has to do is provide his e-mail address.This address may not under any circumstances be forwarded to third parties without the prior authorization of its user. If you no longer wish to receive this information, simply send us a message terminating your subscription. Mondialpharma cannot be held responsible for the reception by the user of mass emails sent by advertisers.


Liability and Guarantee Mondialpharma offers products for sale sent from our international headquarters located at the following address:

12864 Biscayne Blvd
North Miami, FL 33161 (USA)

In the event that customs charges are required upon receipt of the package, which may occasionally occur, or bank charges, and without our being informed, note that full responsibility for the additional costs incurred to the recipient of the package.
Some countries can even seize shipments. In this case we do not refund the goods unless they are returned to us intact and we will refund the value of your order less 25% repackaging costs including package shipping costs.
Mondialpharma and the site manager undertake to implement all the means at their disposal to ensure the proper performance of the services.
It is expressly agreed that their responsibilities cannot be incurred in the event of force majeure, fortuitous event, act of a third party and more generally any event beyond their control, and any use of the site that does not comply with these general conditions and of harm this proper execution.
Mondialpharma makes every effort to provide users with available and verified information and/or products, but cannot be held responsible for errors, lack of availability of information and/or or the presence of viruses on its site. The information, texts, services and any other element contained on this site are provided for information purposes only. Consequently, the user acknowledges using the services of the site under his exclusive responsibility.
The user is warned of the limits inherent in the Internet network, and cannot engage the responsibility of Mondialpharma and/or the person in charge of the site in the event of a slowdown. or interruption of the availability of the site. He acknowledges having been informed that this site is accessible 24 hours a day, 7 days a week, with the exception of cases of force majeure, computer difficulties, difficulties related to the structure of communication networks or technical difficulties. The services may also be interrupted for maintenance and development needs Mondialpharma and the site manager are expressly liable for the consequences that a logical attack would have for the user, or any hacking to which the site or its server center could be subject despite the security measures in place.
Intellectual property


User recognizes:

That the site (general structures, software, texts, images, pages, scripts, icons, know-how and any other element) is the exclusive property of the site manager and constitutes an intellectual work protected by law copyright (articles L.111-1 et seq. of the intellectual property code).

That all the information accessible on the site (in particular texts, photographs, icons, diagrams, applications and content of any other nature) is protected by copyright for the benefit of Mondialpharma, the site manager and /or any third party having rights over this information

That use of the site and access to certain services does not imply any transfer of rights or authorization to reproduce any of the elements accessible on the site Any representation, total or partial reproduction, modification, transmission , redistribution, translation, sale, commercial exploitation or reuse of this site and all of its content, by any process whatsoever, without the authorization of Mondialpharma is prohibited, and would constitute an infringement punishable by articles L. 335 -2 and following of the Intellectual Property Code.


The trademarks of Mondialpharma and its partners, as well as the logos appearing on the site, are registered and protected trademarks (semi-figurative or not). Any total or partial reproduction of these brands or these logos, made from the elements of the site, without the express authorization of their managers is therefore prohibited, within the meaning of article L.713-2 of the Intellectual Property Code. .


The user is reminded that the databases appearing on this site are protected by copyright as well as by the provisions of the law of July 1, 1998 transposing into the intellectual property code of the European directive of March 11, 1996 on the legal protection of databases.


The hypertext links set up within the framework of this site to other resources on the Internet, and in particular to partners, have been subject to prior authorization. Anyone can only set up a hypertext link to this site after having sent a request by e-mail and obtained prior written authorization from the webmaster.

Personal data

The user is informed in particular that, in accordance with article 27 of the Data Protection Act of January 6, 1978, the information communicated by the user through the forms present on the sites, is necessary to answer at its request, and are intended for Mondialpharma, responsible for processing, for administrative and commercial management purposes. Users of the Mondialpharma site are required to comply with the provisions of the Data Protection Act, files and freedoms, the violation of which is punishable by criminal penalties. In particular, they must refrain, with regard to the personal information to which they have access, from any collection, any misuse, and in general, any act likely to infringe the privacy or reputation of persons L The user is in particular informed that, in accordance with article 27 of the Data-processing Law, files and freedoms of January 6, 1978, the information communicated by the user via the forms present on the site, are necessary to answer his request and are intended for the operator of the website, responsible for processing for administrative and commercial management purposes. They may, unless opposed by the user concerned, be communicated to its partners.

Quality Guarantee

Unlike other nutrition sites offering their own brand of products, Mondialpharma will not offer any generic product manufactured by laboratories whose origin is unknown.We guarantee the quality of our products by rigorous control of expiry dates. All products listed in the catalog are manufactured by internationally renowned laboratories.

Shipping Products

MONDIALPHARMA CANNOT BE HELD RESPONSIBLE FOR THE THEFT OR LOSS OF SHIPPED PRODUCTS. Mondialpharma's commitment is to ship the ordered products to the buyer, but its responsibility ends when the package has been taken over by La Poste. We decline any responsibility in the event of loss, theft, various deterioration for which we could not be held responsible once the parcel has been entrusted to La Poste, with proof of delivery in support.

Product Returns

The customer has a withdrawal period of 7 clear days from delivery to return the products to us, at his own expense, for exchange or reimbursement without justification or penalty. When the seven-day period expires on a Saturday, Sunday or public holiday, it is extended until the next working day. 2. For all requests concerning the return of a product, contact us at the email address indicating your name, the order number and a brief description of the problem. We will then send you full instructions explaining how to return your package.

Reshipped products must be in their original condition (packaging, accessories, instructions, etc.), duly sealed.

The shipping costs to return the goods to their original place of provenance are the responsibility of the customer. 5. Any package refused on delivery for additional costs or any other reason will be refunded after receipt and verification of the contents as well as the status of the order for an amount corresponding to the total of your order less 25% repackaging costs including the shipping costs of the package.

We decline all responsibility in the event of loss, theft, various deterioration. Mondialpharma may, at its discretion, without notice and with immediate effect, modify these terms. Sales made by Mondialpharma are subject to the general conditions of sale to which the buyer declares to adhere without restriction or reservation by the simple fact of entering the Mondialpharma site. If the user of this website does not accept these conditions, please do not use the services offered by Mondialpharma.

These general conditions of sale specify in particular the conditions for ordering, payment and management of any returns of products ordered by users. The user can simply, freely and at any time consult these general conditions of sale by clicking on the site on the link "General Conditions". Thus, any order of products placed by a user with Mondialpharma implies the definitive and irrevocable agreement of the customer on all the general conditions of sale.
Any erroneous or missing, and necessary, mention in the delivery address and the identity of the customer discharges of the responsibility for the delivery or the loss of the package.
We only accept orders accompanied by their payment. Any order placed is under the responsibility of the person or company who writes it. The person or company must pay the total postage, corresponding to the conditions of the carrier, whatever or the country.The validation of the order on our site implies acceptance of the terms and conditions.