The customer has a withdrawal period of 7 clear days from delivery to return, at his own expense to Mondialpharma, the product(s), for exchange or refund to the address of shipping.
For all requests concerning the return of a product, contact us at the email address info@mondialpharma.com indicating your name, the order number and a brief description of the problem. We will then send you complete instructions explaining how to return your package.
The returned products must be in their original condition (packaging, accessories, instructions, etc.), duly sealed.
The Postage for returned shipments is the customer's responsibility. 'a sum of 25% of the cost of the product for restocking and re-packaging costs), or the exchange of the products (the shipping costs incurred for this new shipment remaining at his expense).
PLEASE NOTE: Liquid-based products are not returnable or refundable.